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Drop-Off Guide
Leave your device in our white drop box on the porch. Here is how it works, start to finish.
How porch drop-off works
- Call or text us first. Tell us the device and what's wrong: (864) 381-8510.
- We give you the drop-off location. We keep our address private, so we share it when you contact us.
- Leave your device in our white drop box on the porch. Put your name, phone number and a short note about the problem with it.
- Text us when it's in the box so we know to pick it up.
- We repair it and let you know when it's ready. We'll arrange the pickup with you.
Before you drop off
- Back up your photos and files if you can
- Write your name, phone number and a short note about the problem
- Take a quick photo of your device before you leave it
- Take off cases and accessories unless we ask for them
- Don't write passwords on the device or the note. If we need a passcode, we'll ask you directly
- Tell us about water exposure or any other damage
What can be dropped off
Phones and tablets (cracked screens), game consoles and computers. Phone, tablet and console repair are drop-off only. For business and network work, ask us about on-site visits in the evenings. See the FAQ for more answers.
Ready to get it fixed?
Call or text and we'll tell you what to do next. Evenings and weekends, with remote help during the day.